LE RITUEL ROUGE · CONTACTS
Get in touch
For questions about tickets, seating, the evening programme or your visit, contact us in the way that is most convenient for you.
5 November 2026 · Arrival from 19:30
Maison Rouge · 2G Konyushennaya Square · St Petersburg · 18+
TELEGRAM
Telegram
A convenient way to ask about tickets, seating and your visit.
Message us
E-MAIL
info@malakogroup.com
Tickets, partnerships and organisational enquiries.
Send an e-mail
PHONE
+7 911 921-23-48
For urgent questions and assistance with your visit.
Call us
LOCAL MESSENGER
MAX
An additional messaging option available in Russia.
Open MAX
ALREADY HAVE A TICKET?
When contacting us, please include your order number or the e-mail address used during purchase.
FREQUENTLY ASKED QUESTIONS
Before your evening
How do I buy a ticket?
Choose an available seat on the interactive seating plan,
enter the guest details and proceed to payment.
After successful payment, an electronic ticket with a QR code
will be generated.
Can I choose a specific seat?
Yes. You can select a specific available seat directly
on the interactive seating plan.
Do I need to print my ticket?
No. You can simply show the electronic ticket
and its QR code on your phone at the entrance.
What if I have a problem with my payment?
If your bank card is not accepted online, contact
Private Guest Assistance via Telegram or e-mail.
Please describe what happened and, if possible,
include a screenshot of the message shown during payment.
What if the payment was successful but I cannot find my ticket?
Contact us and provide your name, e-mail address
and order number if available. We will help verify the purchase.
Can I request a refund?
Refund conditions are described in our
Refund Policy.
If you have already purchased a ticket,
please include your order number when contacting us.
Do I need to speak Russian to enjoy the experience?
No. The evening is primarily musical and includes
only some short spoken passages in Russian.
All restaurant waiting staff speak English,
and participation in interactive elements is optional.
What if I have a food allergy or dietary restriction?
Please contact us when booking, preferably at least three days
before the event, and describe your allergy,
dietary restriction or preference for non-alcoholic cocktails.
We will confirm what arrangements are possible.
Where can I find the venue address and starting time?
LE RITUEL ROUGE takes place on 5 November 2026 at Maison Rouge,
2G Konyushennaya Square, St Petersburg.
Guest arrival begins at 19:30. The event is 18+.
LE RITUEL ROUGE
RESERVE YOUR SEAT
Choose your seat
Seating plan, ticket categories and available seats online.